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C.I. Harmon Sculptural Design

For general questions regarding products and services please use the form below: 

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FAQ

Orders

In order to purchase a sculpture or premade work please use the contact function available on the website to discuss orders and payment options.

 

Shipping

On inventory items, please allow 2-3 business days from date of order for shipment, plus 3-5 days for delivery. Packages will not be shipped until payments have cleared. Shipping without the invoice is available upon request. Please contact me to request the invoice be delivered separately or to a separate address than the item being shipped. Gift packaging/gift wrap is not available.

 

RETURN & REFUND POLICY

We appreciate your business at C.I. Harmon Sculptural Design. If you are not entirely satisfied with your purchase, we want to make that right.

 

INVENTORY ITEMS

Returns For Inventory Items

For all inventory items (sculptural and premade works) you have 10 days

from the date that you received it to contact us about any issues. To be

qualified for a return, your item should be in the condition that you

received it. You must also provide a receipt or other proof of purchase.

 

Refunds For Inventory Items

Once you have contacted us with an issue with one of our products we will

provide you with the information on how to return it. Upon receiving the

returned item, we will alert you on the status of your refund. Your refund

with be given using the original method of payment.

 

Return Shipping

In order to return an item, you may select a carrier of your choice. You will be

responsible for paying for your own shipping. Shipping costs are

nonrefundable.

 

Commissions and Custom Items

Returns and Refunds For Commissions and Custom Items

Because each piece is handmade, we will make every effort during the building process to communicate progress, and send you an image of your completed piece before delivery/shipping. If any changes need to be made prior to completion, I am happy to discuss those with you. After all it is better for both of us if alterations are made here in my studio, rather than after the item is delivered/shipped. That being said, for all made to order products (Commissions and custom items) you have 10 days from the date that you received it to contact us about any craftsmanship issues. Any design or finish changes after product is completed are subject to new material and labor costs. Eligibility for returns/refunds will be decided on a case by case basis. You must provide a receipt or other proof of purchase. Any refunds will be given using the original method of payment (again deposits are nonrefundable).

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